BusinessCom Blog

What is Cloud PBX and How Does it Work?

Written by BusinessCom | Sep 13, 2023 4:19:36 AM

Getting a phone system can be a daunting process for small businesses, especially it comes to costs of setting up an on-premise PBX system. But with modern technology such as Cloud PBX, setting up a phone system is now more affordable than ever.

What is Cloud PBX?

Cloud PBX is a business phone service delivered over a broadband connection. Unlike traditional telephone systems which are installed at the business premises, the entire PBX system is delivered and managed from a secure Australian based data centre and accessed entirely through the internet. A cloud PBX system can be a great alternative to traditional office phones as they are easy to install, cheaper to run, and don’t require as much maintenance.

How Does a Cloud PBX System Work?

A cloud PBX system uses an internet connection to make calls over the cloud by connecting to your VoIP device or an office phone to a broadband connection. The system is plug and play, so you can start making calls immediately. With the addition of a softphone app, you can connect to the system with your smartphone or laptop from anywhere in the world.

Benefits of a PBX System

  • As calls are made over the internet, calls can be made remotely which allows employees working from home to access the system.
  • Cloud PBX systems are a lot cheaper than traditional systems due to the low setup costs and minimal maintenance.
  • It’s easy to add or remove lines when required without many configurations needed. 
  • Cloud PBX systems are easier than ever to connect, as long as your business has a reliable internet, the phones are plug and play.

How to Set up a PBX System

Setting up a cloud PBX system couldn’t be easier as there is no equipment required, apart from your device. With plans starting from just $9 a month, our team will pre program your system to fit your business needs meaning that you can avoid spending unnecessary time trying to configure your new system.

If you are interested in getting a Hosted PBX system for your business, talk to one of our specialists on 1300 000 300 or CLICK HERE to learn more.